:root{--app-bg:#f4f6f9;--chrome:#fff;--surface:#fff;--surface-soft:#f8fafc;--blue-soft:#eaf5ff;--blue-line:#cfe7ff;--red:#e30613;--red-dark:#b9000b;--text:#1f2933;--muted:#667085;--faint:#98a2b3;--border:#dfe5ee;--border-strong:#cfd8e3;--success:#15803d;--warning:#b7791f;--danger:#d92d20;--shadow:0 8px 24px #0f172a14;--radius:14px}*{box-sizing:border-box}html,body{width:100%;height:100%;margin:0;padding:0;overflow:hidden}body{background:var(--app-bg);color:var(--text);-webkit-font-smoothing:antialiased;text-rendering:optimizelegibility;font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Arial,sans-serif;font-size:14px;line-height:1.45}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{-webkit-user-select:none;user-select:none}.app-shell{background:var(--app-bg);grid-template-columns:264px minmax(0,1fr);width:100vw;height:100vh;min-height:100vh;transition:grid-template-columns .3s;display:grid;overflow:hidden}.app-shell:has(.app-sidebar.collapsed){grid-template-columns:70px minmax(0,1fr)}.app-sidebar{border-right:1px solid var(--border);background:linear-gradient(#fff 0%,#f9fbfd 100%);flex-direction:column;width:264px;height:100vh;padding:18px 14px;transition:width .3s,padding .3s;display:flex;overflow:hidden}.app-sidebar.collapsed{width:70px;padding:18px 10px}.app-sidebar.collapsed .app-brand{justify-content:center;padding-bottom:14px}.app-sidebar.collapsed .brand-mark{box-shadow:none;background:0 0;border:none;border-radius:12px;width:42px;height:42px;display:grid!important}.app-sidebar.collapsed .brand-mark img{width:34px;height:34px;display:block!important}.app-sidebar.collapsed .brand-title,.app-sidebar.collapsed .brand-subtitle{display:none}.app-sidebar.collapsed .app-nav-list a{border:none;justify-content:center;padding:0}.app-sidebar.collapsed .app-nav-list a:hover{background:#fff5f680}.app-sidebar.collapsed .app-nav-list a.active{color:var(--red);box-shadow:none;background:linear-gradient(135deg,#fff5f6f2,#eef7ffe0);border:none}.app-sidebar.collapsed .nav-icon{font-size:20px}.app-sidebar.collapsed .nav-icon svg{width:22px;height:22px}.app-sidebar.collapsed .sidebar-logout{min-height:42px;padding:0;font-size:18px}.sidebar-toggle{border:1px solid var(--border);background:var(--surface-soft);color:#344054;cursor:pointer;border-radius:8px;flex-shrink:0;place-items:center;width:28px;height:28px;margin-left:auto;padding:0;font-size:16px;line-height:1;transition:all .15s;display:grid}.sidebar-toggle:hover{background:#e8edf4;border-color:#c8d3df}.app-brand{border-bottom:1px solid var(--border);align-items:center;gap:12px;margin-bottom:14px;padding:8px 8px 18px;display:flex}.brand-mark{color:#fff;background:#fff;border:1px solid #0f172a14;border-radius:14px;place-items:center;width:46px;height:46px;font-weight:800;display:grid;overflow:hidden;box-shadow:0 8px 18px #0f172a14}.brand-mark.image-mark img{object-fit:contain;width:39px;height:39px;display:block}.brand-title{letter-spacing:.08em;color:#10233f;font-size:13px;font-weight:900}.brand-subtitle{color:var(--red);letter-spacing:.02em;margin-top:2px;font-size:11px;font-weight:750}.app-nav-list{flex-direction:column;gap:6px;display:flex}.app-nav-list a{color:#344054;border:1px solid #0000;border-radius:12px;align-items:center;gap:10px;height:42px;padding:0 12px;transition:all .15s;display:flex}.app-nav-list a:hover{border-color:var(--border);background:#f2f6fb}.app-nav-list a.active{background:var(--blue-soft);color:var(--red);border-color:var(--blue-line);box-shadow:inset 3px 0 0 var(--red);font-weight:700}.sidebar-spacer{flex:1}.sidebar-note{color:var(--muted);border:1px solid var(--border);background:var(--surface-soft);border-radius:13px;padding:12px;font-size:12px}.sidebar-logout{justify-content:center;width:100%}.app-window{grid-template-rows:54px minmax(0,1fr);min-width:0;height:100vh;display:grid;overflow:hidden}.window-titlebar{border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffffdb;justify-content:space-between;align-items:center;gap:16px;padding:0 22px;display:flex}.window-controls{gap:8px;display:flex}.window-dot{background:#d0d5dd;border-radius:99px;width:11px;height:11px}.window-dot.red{background:#ff5f57}.window-dot.yellow{background:#febc2e}.window-dot.green{background:#28c840}.window-title{color:#344054;font-weight:700}.window-status{color:var(--muted);font-size:12px}.main{min-width:0;min-height:0;padding:18px;overflow:hidden}h1{letter-spacing:-.02em;margin:0 0 6px;font-size:24px;line-height:1.1}h2{margin:0;font-size:16px}h3{margin:0;font-size:14px}p{margin:0}.muted{color:var(--muted)}.tiny{color:var(--faint);font-size:12px}.stack{flex-direction:column;gap:14px;min-height:0;display:flex}.row{align-items:center;gap:10px;display:flex}.row.wrap{flex-wrap:wrap}.between{justify-content:space-between;align-items:center;gap:14px;display:flex}.grid{gap:14px;display:grid}.grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}.grid.three{grid-template-columns:repeat(3,minmax(240px,1fr))}.grid.four{grid-template-columns:repeat(4,minmax(0,1fr))}.page-shell{flex-direction:column;gap:14px;height:100%;min-height:0;display:flex;overflow:hidden}.page-header{flex:none;justify-content:space-between;align-items:center;gap:16px;display:flex}.panel,.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 1px 0 #fffc, var(--shadow);min-width:0}.panel-scroll{min-height:0;overflow:auto}.panel-scroll::-webkit-scrollbar{width:10px;height:10px}.panel-scroll::-webkit-scrollbar-thumb{background:#cbd5e1;border:2px solid #fff;border-radius:99px}.panel-scroll::-webkit-scrollbar-track{background:0 0}button{color:#fff;background:linear-gradient(180deg,#f01825,var(--red));cursor:pointer;border:1px solid #0000;border-radius:11px;justify-content:center;align-items:center;gap:8px;min-height:40px;padding:0 16px;font-weight:700;transition:all .2s;display:inline-flex;box-shadow:inset 0 1px #ffffff47,0 6px 14px #e306132e}button:hover{transform:translateY(-1px)}button:active{transform:translateY(0)}button:disabled{opacity:.55;cursor:not-allowed;transform:none}button.secondary{color:#344054;border-color:var(--border-strong);background:#fff;font-weight:600;box-shadow:inset 0 1px #fffc}button.secondary:hover{background:#f7f9fc}button.danger{color:var(--danger);box-shadow:none;background:#fff;border-color:#fecdca}input,select,textarea{border:1px solid var(--border-strong);width:100%;min-height:40px;color:var(--text);background:#fff;border-radius:11px;outline:none;padding:0 12px;transition:all .15s}textarea{resize:none;min-height:88px;padding:10px 12px}input:focus,select:focus,textarea:focus{border-color:#86b7e8;box-shadow:0 0 0 3px #2f80ed21}label{color:#344054;flex-direction:column;gap:7px;font-weight:650;display:flex}.pill,.ok,.warn,.danger-text{border:1px solid var(--border);min-height:24px;color:var(--muted);background:#f8fafc;border-radius:999px;align-items:center;padding:3px 9px;font-size:12px;font-weight:700;display:inline-flex}.ok{color:var(--success);background:#ecfdf3;border-color:#abefc6}.warn{color:var(--warning);background:#fffaeb;border-color:#fedf89}.danger-text{color:var(--danger);background:#fef3f2;border-color:#fecdca}.error-text{color:var(--danger);background:#fef3f2;border:1px solid #fecdca;border-radius:12px;padding:10px 12px}.empty-state{text-align:center;color:var(--muted);padding:38px 18px}.list-item{border-bottom:1px solid var(--border);cursor:pointer;padding:12px;transition:all .15s}.auth-screen{background:linear-gradient(135deg,#f7f9fc 0%,#eef7ff 100%);place-items:center;height:100%;display:grid;position:relative;overflow:hidden}.auth-panel{border:1px solid var(--border);background:#fff;border-radius:22px;width:min(460px,92%);padding:30px 34px 34px;box-shadow:0 18px 45px #0f172a1f}.auth-logo{place-items:center;margin:-4px auto 12px;display:grid}.auth-logo img{object-fit:contain;width:min(230px,78%);height:auto;display:block}.auth-kicker{color:var(--red);letter-spacing:.08em;text-transform:uppercase;margin-bottom:8px;font-size:12px;font-weight:800}.auth-subtitle{color:var(--muted);margin-bottom:22px}.auth-form{flex-direction:column;gap:16px;display:flex}.field-with-icon{position:relative}.field-with-icon span{color:var(--faint);position:absolute;top:50%;left:13px;transform:translateY(-50%)}.field-with-icon input{height:48px;padding-left:40px}.auth-submit{width:100%;height:48px}.inbox-layout{flex:1;grid-template-columns:196px minmax(280px,.88fr) minmax(380px,1.4fr);gap:18px;min-height:0;display:grid}.queue-panel{flex-direction:column;gap:2px;padding:12px 8px;display:flex}.queue-label{letter-spacing:.12em;text-transform:uppercase;color:var(--faint);margin:0;padding:2px 10px 10px;font-size:10px;font-weight:800}.queue-btn{min-height:38px;box-shadow:none;color:#4a5568;letter-spacing:-.01em;background:0 0;border-color:#0000;border-radius:11px;justify-content:flex-start;gap:8px;padding:0 11px;font-size:13px;font-weight:600;transition:background .13s,color .13s,transform .12s,box-shadow .13s}.queue-btn:hover{color:#1f2933;background:#ffffffd1;border-color:#cfd8e3a6;transform:translate(2px);box-shadow:0 3px 10px #10233f0f}.queue-btn.active{color:#d70613;background:linear-gradient(135deg,#fff5f6f2,#eef7ffe0);border-color:#e306132e;font-weight:700;box-shadow:inset 3px 0 #e30613,0 4px 14px #e3061314}.conversation-list,.conversation-detail{flex-direction:column;min-height:0;padding:16px;display:flex;overflow:hidden;box-shadow:0 2px 8px #0000000f}.conversation-toolbar{background:#ffffffb3;border-bottom:1px solid #dfe5eebf;flex-direction:column;flex:none;gap:8px;padding:11px 13px;display:flex}.search-wrap{align-items:center;display:flex;position:relative}.search-wrap svg{color:var(--faint);pointer-events:none;flex-shrink:0;position:absolute;left:10px}.search-wrap input{background:#fffffff2;border-radius:9px;height:34px;min-height:34px;padding-left:32px;font-size:12.5px}.detail-toolbar{z-index:3;gap:10px;padding:13px 16px;position:relative}.detail-top-row{justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.detail-avatar{color:#fff;letter-spacing:.02em;background:linear-gradient(135deg,#0068ff,#0052d4);border-radius:50%;flex-shrink:0;place-items:center;width:40px;height:40px;font-size:13px;font-weight:800;display:grid;box-shadow:0 4px 12px #0068ff3d}.detail-customer{flex:1;min-width:0}.detail-name{color:#0f2440;letter-spacing:-.025em;margin:0 0 3px;font-size:16px;font-weight:800}.detail-meta{color:var(--muted);flex-wrap:wrap;align-items:center;gap:5px;margin-top:0;font-size:12px;display:flex}.detail-meta-sep{color:var(--border-strong);font-size:10px}.detail-toolbar .stack{gap:8px}.detail-actions-row{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.detail-actions-row button{border-radius:8px;min-height:28px;padding:0 11px;font-size:12px}.conversation-items{flex:1;min-height:0;overflow:auto}.conv-item{cursor:pointer;border-bottom:1px solid #dfe5ee99;padding:12px 14px;transition:background .12s,box-shadow .12s;position:relative}.conv-item:hover{background:#f6faffe0}.conv-item.active{background:linear-gradient(90deg,#fff5f6bf,#eef7ff99);box-shadow:inset 4px 0 #e30613}.conv-item-row1{align-items:center;gap:9px;margin-bottom:5px;display:flex}.conv-avatar{color:#fff;letter-spacing:.03em;background:linear-gradient(135deg,#e30613,#ff4d57);border-radius:50%;flex-shrink:0;place-items:center;width:34px;height:34px;font-size:11px;font-weight:800;display:grid;box-shadow:0 3px 8px #e3061338}.conv-avatar.zalo{background:linear-gradient(135deg,#0068ff,#0052d4);box-shadow:0 3px 8px #0068ff38}.conv-avatar.fb{background:linear-gradient(135deg,#1877f2,#0a5dc2);box-shadow:0 3px 8px #1877f238}.conv-avatar.unread{box-shadow:0 0 0 2px #fff,0 0 0 4px #e30613}.conv-name{color:#10233f;white-space:nowrap;text-overflow:ellipsis;flex:1;font-size:13px;font-weight:700;line-height:1.2;overflow:hidden}.conv-time{color:var(--faint);white-space:nowrap;flex-shrink:0;font-size:10.5px}.conv-preview{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin:0 0 5px 43px;font-size:12px;line-height:1.35;overflow:hidden}.conv-badges{flex-wrap:wrap;gap:4px;margin-left:43px;display:flex}.conv-badge{border:1px solid;border-radius:999px;align-items:center;height:17px;padding:0 6px;font-size:10px;font-weight:700;display:inline-flex}.conv-badge.channel{color:#1d6fce;background:#eef7ff;border-color:#bee3f8}.conv-badge.status{color:#667085;background:#f8fafc;border-color:#e4e9f0}.conv-badge.agent{color:#15803d;background:#f0fdf4;border-color:#bbf7d0}.conv-badge.unread{color:#d70613;background:#fff5f6;border-color:#fecdd3}.conv-badge.sla{color:#b45309;background:#fffbeb;border-color:#fde68a}.unread-dot{background:#e30613;border-radius:50%;width:7px;height:7px;position:absolute;top:50%;right:12px;transform:translateY(-50%);box-shadow:0 2px 5px #e3061366}.list-item{cursor:pointer;border-bottom:1px solid #dfe5ee99;padding:14px 16px;transition:background .14s}.list-item:hover{background:#f0f6ffb3}.list-item.active{box-shadow:inset 4px 0 0 var(--red);background:linear-gradient(90deg,#fff5f6 0%,#eef7ff 100%)}.list-item-header{justify-content:space-between;align-items:center;gap:8px;margin-bottom:4px;display:flex}.list-item-name{color:#1f2933;white-space:nowrap;text-overflow:ellipsis;font-size:13.5px;font-weight:700;overflow:hidden}.channel-pill{white-space:nowrap;flex-shrink:0;padding:2px 7px;font-size:10px}.list-item-preview{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin:0 0 6px;font-size:12.5px;overflow:hidden}.list-item-meta{gap:5px}.list-pagination{background:#ffffff9e;border-top:1px solid #dfe5eeb3;flex:none;justify-content:space-between;align-items:center;gap:8px;padding:9px 13px;display:flex}.list-pagination button{border-radius:8px;min-height:28px;padding:0 11px;font-size:12px}.messages{background:linear-gradient(#f7fafd 0%,#f0f5fb 100%);flex-direction:column;flex:1;gap:10px;min-height:0;padding:18px 20px;display:flex;overflow-y:auto}.messages::-webkit-scrollbar{width:5px}.messages::-webkit-scrollbar-thumb{background:#cbd5e1a6;border-radius:99px}.messages::-webkit-scrollbar-track{background:0 0}.message-row{align-items:flex-end;gap:7px;max-width:76%;animation:.16s msgIn;display:flex}.message-row.inbound{align-self:flex-start}.message-row.outbound{flex-direction:row-reverse;align-self:flex-end}@keyframes msgIn{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}.msg-avatar{color:#fff;letter-spacing:.02em;background:linear-gradient(135deg,#0068ff,#0052d4);border-radius:50%;flex-shrink:0;place-items:center;width:26px;height:26px;margin-bottom:2px;font-size:9px;font-weight:800;display:grid}.msg-avatar.agent{background:linear-gradient(135deg,#e30613,#c8000f)}.msg-bubble{border-radius:16px;max-width:100%;padding:9px 13px 7px;transition:box-shadow .14s;position:relative;box-shadow:0 2px 6px #00000012}.msg-bubble:hover{box-shadow:0 6px 18px #10233f1a}.message-row.inbound .msg-bubble{background:#f8fafc;border:1px solid #cfd8e3d9;border-bottom-left-radius:4px;box-shadow:0 2px 8px #10233f0f}.message-row.outbound .msg-bubble{background:linear-gradient(135deg,#e30613,#c8000f);border:1px solid #b4000a1f;border-bottom-right-radius:4px;box-shadow:0 4px 14px #e3061338}.message-row.outbound .msg-text{color:#fff}.message-row.outbound .msg-time{color:#ffffff94;text-align:right}.msg-text{color:#1f2933;word-break:break-word;margin:0 0 4px;font-size:13.5px;line-height:1.52}.msg-time{color:var(--faint);margin:0;font-size:10px}.reply-box{background:#ffffffe0;border-top:1px solid #dfe5eecc;flex-direction:column;flex:none;gap:8px;padding:10px 14px 12px;display:flex}.reply-box textarea{resize:none;background:#fffffff5;border-color:#cfd8e3e6;border-radius:11px;height:46px;min-height:46px;padding:10px 12px;font-size:13.5px;line-height:1.5;transition:border-color .14s,box-shadow .14s}.reply-box textarea:focus{border-color:#86b7e8;box-shadow:0 0 0 3px #2f80ed1c}.reply-footer{justify-content:space-between;align-items:center;gap:10px;display:flex}.reply-hint{color:var(--faint);font-size:11px;font-weight:500}.reply-send-btn{border-radius:9px;min-height:32px;padding:0 16px;font-size:12.5px;font-weight:700}.detail-empty{color:var(--muted);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:10px;font-size:13px;display:flex}.empty-icon{opacity:.5;font-size:34px;line-height:1}.assignee-combobox{grid-template-columns:minmax(0,1fr) auto;gap:8px;display:grid;position:relative}.assignee-menu{z-index:10;border:1px solid var(--border);background:#fff;border-radius:13px;flex-direction:column;gap:3px;max-height:150px;padding:6px;display:flex;position:absolute;top:42px;left:0;right:118px;overflow:auto;box-shadow:0 18px 46px #10233f21,inset 0 1px #ffffffe6}.assignee-menu button{border-radius:8px;justify-content:flex-start;width:100%;min-height:32px;font-size:12.5px}.clear-assignee{white-space:nowrap}.table-wrap{overflow:auto}.table{border-collapse:collapse;width:100%}.table th,.table td{border-bottom:1px solid var(--border);text-align:left;white-space:nowrap;vertical-align:middle;padding:12px}.table th{color:var(--muted);text-transform:uppercase;letter-spacing:.04em;background:#f8fafc;font-size:12px}.data-panel{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.admin-table .actions-col{text-align:right}.table-actions{justify-content:flex-end;align-items:center;gap:8px;display:flex}.table-actions button{min-height:34px;padding:0 12px}.crud-layout{flex:1;grid-template-columns:minmax(0,1fr) 320px;gap:14px;min-height:0;display:grid;overflow:hidden}.crud-editor{height:max-content}.assignment-box{display:block}.conversation-actions{flex-wrap:wrap;gap:8px;padding-top:2px;display:flex}.conversation-actions button{flex:96px}.settings-scroll{flex:1;padding-right:2px;overflow:auto}.connect-layout{flex:1;grid-template-columns:220px minmax(0,1fr) 320px;gap:14px;min-height:0;display:grid}.type-rail{flex-direction:column;gap:8px;padding:10px;display:flex}.type-rail button:not(.active){color:#344054;border-color:var(--border);box-shadow:none;background:#fff}.setup-panel,.status-panel{overflow:auto}.qr-box{border:1px dashed var(--blue-line);background:#f8fbff;border-radius:16px;place-items:center;padding:16px;display:grid}.qr-box img{width:100%;max-width:240px;height:auto}.status-log{flex-direction:column;gap:10px;display:flex}.status-item{border:1px solid var(--border);color:#344054;background:#f8fafc;border-radius:12px;padding:10px 12px}@media (max-width:1100px){.app-shell{grid-template-columns:220px minmax(0,1fr)}.inbox-layout{grid-template-columns:160px minmax(240px,.85fr) minmax(320px,1.2fr)}.connect-layout{grid-template-columns:180px 1fr}.status-panel{grid-column:1/-1}.grid.three{grid-template-columns:repeat(2,minmax(220px,1fr))}}body:has(.bank-auth-screen) .app-shell{grid-template-columns:1fr;display:block}:is(body:has(.bank-auth-screen) .app-sidebar,body:has(.bank-auth-screen) .window-titlebar){display:none}body:has(.bank-auth-screen) .app-window{height:100vh;display:block}body:has(.bank-auth-screen) .main{height:100vh;padding:0}.bank-auth-screen{background:#fff;flex-direction:column;place-items:stretch stretch;padding:0;display:flex}.bank-topbar{z-index:4;background:#fff;border-bottom:1px solid #eef1f5;flex:0 0 76px;align-items:center;gap:30px;height:76px;padding:0 56px;display:flex;box-shadow:0 8px 28px #0f172a0b}.bank-wordmark img{width:278px;height:auto;display:block}.bank-search{color:#1f2933;border-radius:999px;place-items:center;width:36px;height:36px;margin-left:auto;font-size:24px;font-weight:700;display:grid}.bank-links{color:#1f2933;gap:34px;margin-left:0;font-size:14px;font-weight:700;display:flex}.bank-language{color:#475467;white-space:nowrap;font-size:13px;font-weight:650}.bank-login-chip{white-space:nowrap;background:linear-gradient(#ef2330,#d70613);border-radius:999px;min-height:44px;padding:0 20px;box-shadow:0 10px 22px #e3061338}.bank-auth-layout{flex:1;grid-template-columns:28vw minmax(0,1fr);min-height:0;display:grid}.bank-side-panel{color:#fff;background:linear-gradient(156deg,#18202b 0%,#2d3743 55%,#151c25 100%);place-items:center start;padding:38px 56px;display:grid;position:relative;overflow:hidden}.bank-side-inner{z-index:1;flex-direction:column;gap:13px;width:min(100%,420px);max-width:420px;margin:0;display:flex;position:relative;transform:translateY(0)}.bank-side-panel:before{content:"";opacity:.2;background:repeating-linear-gradient(135deg,#0000 0 28px,#ffffff14 29px 30px);width:760px;height:760px;position:absolute;inset:-20% auto auto -44%;transform:rotate(-3deg)}.bank-side-panel:after{content:"";border:1px solid #ffffff1a;width:330px;height:330px;position:absolute;bottom:-135px;right:-120px;transform:rotate(45deg)}.bank-eyebrow{color:#ffffffc2;margin-bottom:3px;font-size:18px;font-weight:450;line-height:1.45}.bank-side-panel h1{color:#fff;letter-spacing:-.035em;margin:0;font-size:34px;font-weight:680;line-height:1.18}.bank-side-copy{color:#ffffffa8;margin-top:8px;line-height:1.55}.bank-menu{border-top:1px solid #ffffff29;border-bottom:1px solid #ffffff29}.bank-menu-secondary{border-top:0}.bank-menu-item{border-bottom:1px solid #ffffff1f;grid-template-columns:40px 1fr 20px;align-items:center;gap:10px;min-height:46px;display:grid}.bank-menu-item:last-child{border-bottom:0}.bank-menu-item span{color:#fff;border:1px solid #ffffff8c;border-radius:10px;place-items:center;width:32px;height:32px;display:grid}.bank-menu-item strong{font-size:15px;font-weight:750}.bank-menu-item em{color:#ffffffbd;font-style:normal}.bank-trust-line{color:#fff9;max-width:320px;font-size:14px;line-height:1.65}.bank-menu-split{grid-template-columns:1fr 20px;align-items:center;min-height:48px}.bank-menu-split small{color:#fff9;grid-column:1/-1;margin-top:-14px;font-size:13px}.bank-side-footer{border-top:1px solid #ffffff29;gap:6px;padding-top:12px;display:grid}.bank-side-footer div{flex-direction:column;gap:3px;display:flex}.bank-side-footer .footer-heading{flex-direction:row;justify-content:space-between;align-items:center}.bank-side-footer em{color:#ffffffbd;font-style:normal}.bank-side-footer strong{font-size:15px}.bank-side-footer span{color:#ffffffad;font-size:13px}.bank-hero-panel{background:linear-gradient(135deg,#f9fdff 0%,#e9f7ff 42%,#d8ebfb 100%);place-items:center;min-height:0;padding:42px min(6vw,78px);display:grid;position:relative;overflow:hidden}.bank-hero-panel:before{content:"";pointer-events:none;background:linear-gradient(115deg,#ffffffb8,#0000 34%),radial-gradient(circle at 77% 18%,#ffffffd1,#0000 28%);position:absolute;inset:0}.bank-hero-art{position:absolute;inset:0;overflow:hidden}.bank-diamond{background:linear-gradient(135deg,#ffffff57,#cfe7ff1a);border:1px solid #3b82f614;position:absolute;transform:rotate(45deg)}.diamond-one{width:440px;height:440px;top:8%;right:9%}.diamond-two{opacity:.58;width:230px;height:230px;top:17%;right:38%}.diamond-three{opacity:.45;width:330px;height:330px;bottom:-10%;right:-9%}.bank-building{opacity:.28;filter:drop-shadow(0 24px 32px #1e40af1a);align-items:flex-end;gap:14px;width:292px;height:218px;display:flex;position:absolute;top:15%;right:12%}.bank-building span{background:linear-gradient(#fff,#bdd7f3);border:1px solid #5d8bb52e;border-radius:14px 14px 5px 5px;width:54px;display:block;box-shadow:inset 0 0 0 6px #ffffff2e}.bank-building span:first-child{height:118px}.bank-building span:nth-child(2){height:176px}.bank-building span:nth-child(3){height:210px}.bank-building span:nth-child(4){height:146px}.bank-lightline{background:linear-gradient(90deg,#0000,#e3061329,#1e3a5f1f,#0000);border-radius:99px;height:2px;position:absolute;transform:skewY(-8deg)}.line-one{top:38%;left:15%;right:7%}.line-two{opacity:.55;top:47%;left:27%;right:17%}.bank-chart-line{opacity:.24;filter:drop-shadow(0 12px 18px #e3061314);width:360px;height:130px;position:absolute;top:25%;right:12%}.bank-login-card{z-index:2;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#fffffff5;border:1px solid #ffffffe0;border-radius:29px;width:min(420px,100%);padding:16px 27px 20px;position:relative;box-shadow:0 38px 92px #10233f42,0 12px 34px #e3061314,inset 0 1px #fffffff5}.bank-login-card h2{letter-spacing:-.03em;color:#10233f;margin:0 0 6px;font-size:25px;line-height:1.12}.bank-login-card .auth-logo{justify-content:start;place-items:start;margin:-6px 0 8px}.bank-login-card .auth-logo img{width:286px;max-width:92%}.bank-login-card .auth-subtitle{margin-bottom:14px}.bank-login-card .auth-form{gap:12px}.bank-login-card .field-with-icon input,.bank-login-card .auth-submit{height:44px}.bank-awards{z-index:1;color:#10233f;justify-items:start;gap:10px;width:min(360px,34vw);display:grid;position:absolute;bottom:34px;right:min(3.5vw,46px)}.award-badges{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.award-badges span{text-align:center;color:#172033;background:#ffffffc7;border:1px solid #ffffffeb;border-radius:12px;place-items:center;min-width:58px;height:42px;padding:0 10px;font-size:10px;font-weight:850;line-height:1.05;display:grid;box-shadow:0 12px 26px #10233f14}.award-badges span:first-child{color:#e30613;font-size:18px}.bank-awards strong{letter-spacing:-.055em;color:#0f172a;max-width:340px;font-size:37px;line-height:.94}.bank-awards p{color:#475467;max-width:330px;font-size:13px;font-weight:650}@media (max-width:980px){.bank-links,.bank-language{display:none}.bank-auth-layout{grid-template-columns:1fr}.bank-side-panel{display:none}.bank-hero-panel{justify-content:center;align-items:center;padding:20px;display:flex}.bank-login-card{margin:auto;border-radius:20px!important;width:min(420px,94%)!important;padding:20px 24px 24px!important;transform:none!important}.bank-awards{display:none}.bank-wordmark img{width:180px}.bank-topbar{height:60px;padding:0 20px}.bank-hero-art{display:none}}@media (max-width:480px){.bank-topbar{height:54px!important;padding:0 14px!important}.bank-wordmark img{width:140px!important}.bank-hero-panel{padding:14px!important}.bank-login-card{border-radius:16px!important;width:92%!important;padding:18px 16px 20px!important}.bank-login-card h2{font-size:22px!important}.bank-login-card .auth-logo img{width:200px!important}.auth-subtitle{font-size:13px!important}.auth-submit{height:46px!important;font-size:15px!important}}@media (max-width:375px){.bank-wordmark img{width:120px!important}.bank-login-card{border-radius:14px!important;width:96%!important;padding:14px 12px 18px!important}.bank-login-card h2{font-size:20px!important}.bank-login-card .auth-logo img{width:170px!important}}body:not(:has(.bank-auth-screen)){background:radial-gradient(circle at 18% -8%,#e306131a,#0000 28%),radial-gradient(circle at 82% 4%,#2f80ed1c,#0000 26%),linear-gradient(135deg,#f6f8fb 0%,#edf3f8 48%,#f7f9fc 100%)}body:not(:has(.bank-auth-screen)) .app-shell{background:0 0;grid-template-columns:286px minmax(0,1fr);gap:14px;padding:14px}body:not(:has(.bank-auth-screen)) .app-sidebar{-webkit-backdrop-filter:blur(22px);backdrop-filter:blur(22px);background:linear-gradient(#fffffff0,#f9fbfdd6),radial-gradient(circle at 20% 0,#e3061314,#0000 34%);border:1px solid #ffffffb8;border-radius:28px;height:calc(100vh - 28px);padding:18px;box-shadow:0 24px 70px #10233f1f,inset 0 1px #fffffff5}body:not(:has(.bank-auth-screen)) .app-brand{align-items:center;min-height:78px;margin-bottom:18px;padding:8px 8px 18px}body:not(:has(.bank-auth-screen)) .brand-mark{background:linear-gradient(#fff,#f7fbff);border-radius:18px;width:52px;height:52px;box-shadow:0 14px 28px #10233f1a,inset 0 0 0 1px #ffffffe6}body:not(:has(.bank-auth-screen)) .brand-mark.image-mark img{width:44px;height:44px}body:not(:has(.bank-auth-screen)) .brand-title{letter-spacing:.11em;color:#0f2440;font-size:15px}body:not(:has(.bank-auth-screen)) .brand-subtitle{color:#e30613;font-size:12px}body:not(:has(.bank-auth-screen)) .app-nav-list{gap:9px}body:not(:has(.bank-auth-screen)) .app-nav-list a{background:#ffffff7a;border-color:#cfd8e3ad;border-radius:18px;gap:12px;height:58px;padding:0 12px;box-shadow:inset 0 1px #ffffffb8}body:not(:has(.bank-auth-screen)) .app-nav-list a:hover{background:#ffffffe0;transform:translate(2px)}body:not(:has(.bank-auth-screen)) .app-nav-list a.active{color:#10233f;background:linear-gradient(135deg,#fff 0%,#edf7ff 68%,#fff5f6 100%);border-color:#e3061338;box-shadow:0 14px 28px #10233f1a,inset 4px 0 #e30613}.nav-icon{color:#e30613;background:#fff;border:1px solid #e306131f;border-radius:12px;place-items:center;width:34px;height:34px;font-weight:900;display:grid;box-shadow:0 8px 16px #10233f12}.nav-copy{flex-direction:column;min-width:0;line-height:1.15;display:flex}.nav-copy strong{font-size:14px}.nav-copy small{color:var(--muted);margin-top:4px;font-size:11px}.sidebar-note{color:#ffffffc7;background:linear-gradient(135deg,#10233f,#24364a);border:0;box-shadow:0 18px 36px #10233f29}body:not(:has(.bank-auth-screen)) .app-window{-webkit-backdrop-filter:blur(22px);backdrop-filter:blur(22px);background:#ffffff94;border:1px solid #ffffffc2;border-radius:28px;grid-template-rows:66px minmax(0,1fr);height:calc(100vh - 28px);overflow:hidden;box-shadow:0 24px 70px #10233f1a,inset 0 1px #fffffff0}body:not(:has(.bank-auth-screen)) .window-titlebar{background:#ffffffb8;border-bottom:1px solid #cfd8e3c2;padding:0 24px}body:not(:has(.bank-auth-screen)) .window-title{letter-spacing:.02em;color:#10233f;font-size:14px}body:not(:has(.bank-auth-screen)) .window-status{border:1px solid var(--border);color:#475467;background:#fff;border-radius:999px;align-items:center;min-height:30px;padding:0 12px;font-weight:650;display:inline-flex}body:not(:has(.bank-auth-screen)) .main{padding:22px}.page-header{border-bottom:1px solid #cfd8e3a8;min-height:70px;padding:4px 2px 8px}.page-header h1{color:#0f2440;letter-spacing:-.04em;font-size:28px}.page-header p{max-width:760px}.panel,.card{-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#ffffffd1;border-color:#ffffffbd;box-shadow:0 18px 44px #10233f17,inset 0 1px #fffffff5}.card{padding:18px}.table th{color:#667085;background:#f8fafcdb}.table td{background:#ffffff80}.table tbody tr:hover td{background:#f8fbff}.list-item{border-bottom-color:#dfe5eec7;padding:14px}.list-item.active{background:linear-gradient(90deg,#fff5f6 0%,#eef7ff 100%);box-shadow:inset 4px 0 #e30613}.status-item{background:linear-gradient(135deg,#fff,#f8fbff)}input,select,textarea{background:#ffffffeb;border-color:#cfd8e3eb}button{border-radius:13px}button.secondary{background:#ffffffdb}.ok,.warn,.danger-text,.pill{box-shadow:inset 0 1px #ffffffad}.rte-wrap{flex-direction:column;gap:7px;display:flex}.rte-label{color:#344054;font-size:14px;font-weight:650}.rte-toolbar{background:#f8fafceb;border:1px solid #cfd8e3eb;border-bottom:none;border-radius:11px 11px 0 0;align-items:center;gap:4px;padding:6px 8px;display:flex}.rte-btn{border-radius:8px!important;min-height:30px!important;padding:0 10px!important;font-size:13px!important;font-weight:700!important;line-height:1!important}.rte-divider{background:var(--border-strong);flex-shrink:0;width:1px;height:20px;margin:0 4px}.rte-editor{min-height:160px;max-height:320px;color:var(--text);word-break:break-word;background:#ffffffeb;border:1px solid #cfd8e3eb;border-radius:0 0 11px 11px;outline:none;padding:10px 12px;font-size:14px;line-height:1.6;transition:border-color .15s,box-shadow .15s;overflow-y:auto}.rte-editor:focus{border-color:#86b7e8;box-shadow:0 0 0 3px #2f80ed21}.rte-editor:empty:before{content:attr(data-placeholder);color:var(--faint);pointer-events:none}.rte-preview{min-height:160px;color:var(--text);word-break:break-word;background:#f8fafcd1;border:1px dashed #cfd8e3eb;border-radius:11px;padding:10px 12px;font-size:14px;line-height:1.6}.rte-footer{justify-content:flex-end;align-items:center;display:flex}.emoji-picker-wrap{position:relative}.emoji-picker{z-index:20;border:1px solid var(--border);background:#fff;border-radius:14px;grid-template-columns:repeat(10,1fr);gap:2px;width:300px;padding:8px;display:grid;position:absolute;top:calc(100% + 6px);left:0;box-shadow:0 18px 46px #10233f24,inset 0 1px #ffffffe6}.emoji-btn{width:26px!important;height:26px!important;min-height:30px!important;box-shadow:none!important;background:0 0!important;border-color:#0000!important;border-radius:6px!important;place-items:center!important;padding:0!important;font-size:16px!important;transition:background .1s!important;display:grid!important}.emoji-btn:hover{background:var(--blue-soft)!important;transform:none!important}@media (max-width:1100px){body:not(:has(.bank-auth-screen)) .app-shell{grid-template-columns:238px minmax(0,1fr);gap:10px;padding:10px}:is(body:not(:has(.bank-auth-screen)) .app-sidebar,body:not(:has(.bank-auth-screen)) .app-window){border-radius:22px;height:calc(100vh - 20px)}.nav-copy small{display:none}}@media (min-width:769px){.app-shell:has(.app-sidebar.collapsed){grid-template-columns:70px minmax(0,1fr)}.app-sidebar.collapsed{width:70px;padding:18px 10px}.app-sidebar.collapsed .app-brand{justify-content:center;padding-bottom:14px}.app-sidebar.collapsed .brand-mark{place-items:center;box-shadow:none!important;background:0 0!important;border:none!important;border-radius:12px!important;width:42px!important;height:42px!important;display:grid!important}.app-sidebar.collapsed .brand-mark img{width:34px!important;height:34px!important;display:block!important}.app-sidebar.collapsed .brand-title,.app-sidebar.collapsed .brand-subtitle{display:none}.app-sidebar.collapsed .app-nav-list a{border:none;justify-content:center;padding:0}.app-sidebar.collapsed .app-nav-list a:hover{background:#fff5f680}.app-sidebar.collapsed .app-nav-list a.active{color:var(--red);box-shadow:none;background:linear-gradient(135deg,#fff5f6f2,#eef7ffe0);border:none}.app-sidebar.collapsed .sidebar-logout{justify-content:center;min-height:42px;padding:0;font-size:18px}.sidebar-toggle{background:var(--surface);border:1px solid var(--border);cursor:pointer;border-radius:6px;justify-content:center;align-items:center;width:24px;height:24px;min-height:24px;padding:0;font-size:16px;transition:all .2s;display:flex;position:absolute;top:50%;right:8px;transform:translateY(-50%)}.sidebar-toggle:hover{background:var(--surface-soft);border-color:var(--border-strong)}}@media (max-width:768px){.app-shell{grid-template-columns:60px minmax(0,1fr)!important;gap:0!important;padding:0!important}.app-sidebar,.app-sidebar.collapsed{position:relative;width:60px!important;padding:12px 6px!important}.app-sidebar .app-brand{justify-content:center;padding-bottom:10px!important}.brand-mark{border-radius:10px!important;width:36px!important;height:36px!important}.brand-mark img{width:28px!important;height:28px!important}.brand-title,.brand-subtitle{display:none!important}.app-nav-list a{border-radius:10px!important;justify-content:center!important;min-height:44px!important;padding:0!important}.nav-icon{font-size:18px!important}.nav-icon svg{width:20px!important;height:20px!important}.nav-copy,.sidebar-toggle{display:none!important}.sidebar-logout{justify-content:center!important;width:44px!important;height:44px!important;min-height:44px!important;padding:0!important;font-size:16px!important}.app-window{height:100vh!important}.window-titlebar{padding:0 10px!important}.main{padding:10px!important}.page-shell{gap:10px!important}.card{border-radius:12px!important;padding:12px!important}.page-header{flex-direction:column!important;align-items:flex-start!important;gap:10px!important}h1{font-size:20px!important}.muted{font-size:13px!important}.inbox-layout{grid-template-rows:auto 1fr auto!important;grid-template-columns:1fr!important;gap:10px!important}.queue-panel{flex-direction:row!important;gap:8px!important;padding:8px!important;display:flex!important;overflow-x:auto!important}.queue-panel button{white-space:nowrap!important;min-width:auto!important;padding:0 12px!important;font-size:12px!important}.conversation-list,.conversation-detail{min-height:200px!important;max-height:300px!important}label{font-size:13px!important}input,select,textarea{min-height:44px!important;font-size:16px!important}textarea{min-height:80px!important}button{min-height:44px!important;padding:0 16px!important;font-size:14px!important}.pill{padding:2px 8px!important;font-size:11px!important}.messages{padding:10px!important}.message{max-width:90%!important;padding:8px 10px!important}.msg-text{font-size:14px!important}}@media (max-width:375px){.app-shell{grid-template-columns:50px minmax(0,1fr)!important}.app-sidebar,.app-sidebar.collapsed{width:50px!important;padding:10px 4px!important}.brand-mark{border-radius:8px!important;width:32px!important;height:32px!important}.brand-mark img{width:24px!important;height:24px!important}.app-nav-list a{border-radius:8px!important;min-height:40px!important}.nav-icon{font-size:16px!important}.sidebar-logout{width:40px!important;height:40px!important;min-height:40px!important}}@media (min-width:769px) and (max-width:1100px){.app-sidebar:not(.collapsed){width:220px!important}.inbox-layout{grid-template-columns:160px minmax(240px,.85fr) minmax(320px,1.2fr)!important}}body:not(:has(.bank-auth-screen)) .inbox-layout{gap:12px}body:not(:has(.bank-auth-screen)) .messages{min-height:0;padding:14px 16px}body:not(:has(.bank-auth-screen)) .reply-box{padding:9px 12px 11px}body:not(:has(.bank-auth-screen)) .reply-box textarea{height:40px;min-height:40px}body:not(:has(.bank-auth-screen)) .reply-send-btn{min-height:30px}body:not(:has(.bank-auth-screen)) .main{padding-bottom:18px}
